Legal
Copyright & DMCA Policy
Last updated: July 6, 2026
Onplana respects the intellectual-property rights of others and expects users to do the same. This policy describes how we respond to claims of copyright infringement under the Digital Millennium Copyright Act (17 U.S.C. § 512, the "DMCA") for content made available through the Service, including apps published to live URLs under onplana.app. It supplements our Terms of Service and the Acceptable Use Policy for published apps.
1. Filing a copyright infringement notice
If you believe content hosted through Onplana infringes your copyright, send a written notice to our designated agent (section 2). To be effective under 17 U.S.C. § 512(c)(3), your notice must include all of the following:
- A physical or electronic signature of the copyright owner or a person authorized to act on the owner's behalf.
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by one notice, a representative list).
- Identification of the material claimed to be infringing, with information reasonably sufficient for us to locate it. For a published app, include the exact URL, for example
https://example-app.onplana.app/page. - Your contact information: name, postal address, telephone number, and email address.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright allegedly infringed.
An incomplete notice may not be effective and may delay our response. If you are not sure whether material infringes your copyright, consider consulting a lawyer before filing: under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing may be liable for damages.
You can also flag a published app quickly via onplana.com/report (category "Copyright infringement"). The report form is the fastest way to get our attention, but a formal DMCA notice must contain all six elements above and be sent to the designated agent.
2. Designated agent
Designated Copyright Agent
- Company: [PLACEHOLDER: legal entity name]
- Attn: [PLACEHOLDER: DMCA agent name or title]
- Email: [PLACEHOLDER: DMCA agent email address]
- Postal address: [PLACEHOLDER: postal address]
This block is pending completion. Until it is filled in, send copyright notices to support@onplana.com with the subject line "DMCA notice".
3. What happens after we receive a valid notice
When we receive a notice that substantially complies with section 1, we will:
- Remove or disable access to the identified material. For a published app this normally means taking the app offline.
- Notify the user who published the material and provide them with a copy of the notice.
- Record the event for the purposes of our repeat-infringer policy (section 6).
4. Counter-notice
If your content was removed and you believe the removal was a mistake or the material was misidentified, you may send a written counter-notice to the designated agent. To be effective under 17 U.S.C. § 512(g)(3), it must include:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled and the location at which it appeared before removal (for a published app, its URL).
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, postal address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if you are outside the United States, any judicial district in which Devsoft Solutions may be found), and that you will accept service of process from the person who filed the original notice or their agent.
5. Restoration
After receiving a valid counter-notice, we will forward it to the original complainant. Unless the complainant notifies us within 10 business days that they have filed a court action seeking to restrain the alleged infringement, we may restore the removed material between 10 and 14 business days after receiving the counter-notice.
6. Repeat infringers
In appropriate circumstances, we terminate the accounts and organizations of users who are repeat infringers. We may also, at our discretion, limit access to publishing features for accounts that accumulate infringement notices, whether or not each notice results in a takedown.
7. Other intellectual-property complaints
This process covers copyright. For trademark complaints, impersonation, or other abuse of a published app, use the Acceptable Use Policy report path at onplana.com/report. For notices under laws of jurisdictions other than the United States, send equivalent information to the designated agent and we will assess it under applicable law.
8. Contact
Questions about this policy: support@onplana.com. Onplana is operated by Devsoft Solutions; company details are in our Terms of Service.